Understanding & responding to behaviours that challenge: Health and/or Developmental situations

This is a tailored one-day introductory course for anyone working in a health or social service setting that people with intellectual disability might access.

These will be practice based interactive workshops involving several practical tasks where participants explore various issues, apply their learning to case based scenarios to enhance client and staff safety. Staff are encouraged to bring real life situations to the sessions; these are treated with the utmost confidentiality.

Overview

Participants will

Identify behaviour that challenges versus behaviour that we find annoying
Understand the interrelationship of bio-psychosocial factors and behaviours of concern
Use a framework(ABC) to assess and effectively respond to behaviours that challenge
Learn about collecting relevant data for reporting behaviours that challenge
Demonstrate effective verbal de-escalation skills
Develop an individual response plan
Monitor effectiveness of response plan