Overview
Exploring Case Management
Safe and effective relationships
Self-reflection and awareness
Boundaries
Culturally safe support
Participants will
Identify what happens during the stages of the relationship between client and case manager/support worker
Identify what impressions you want clients to walk away with after your first meeting
Demonstrate what it means to have a neutral stance with clients instead of giving advice
Identify key elements that ensure you will be culturally safe with your clients